Freight Forwarders Liability or Freight Insurance, do you know the difference?

In the unfortunate situation that your shipment is lost or damaged, it’s important to know what is covered by liability and what is covered by freight insurance and what is the difference between the two.

Are you fully protected if something happens to your shipment?

When you contract with a freight forwarder, your shipments will be subject to the applicable Terms & Conditions. These T&Cs are used to determine the freight forwarders liability (FFL) in the case of a claim. 

Freight forwarders liability however is not the same as insurance.

It is often wrongly assumed that the carrier provides full compensation for consignments that may have been damaged or lost whilst in their care. Unfortunately this is not correct and you may be unable to claim all, or part of the loss you suffered. It is therefore important that you are aware of what this means for your shipments.

Terms & Conditions

DSV in Ireland operates under the standard terms & conditions of IIFA/IRHA. In Northern Ireland the terms & conditions of RHA apply.
Should anything happen to your shipment and you wish to make a claim, you must be aware that you may not receive full settlement or worse, your claim may be rejected altogether. Furthermore the FFL claims process can be long and time-consuming.

Cargo insurance is common sense

Without additional insurance you run a real risk of losses to your business. Do you have a cargo insurance policy in place?
DSV Insurance A/S can offer you all-risk cover on your shipments. Our premiums start from as low as €20 per shipment and there is no excess on the settlements. Unlike FFL, all-risk insurance will cover you for the full invoice value, plus the freight. Claims are usually settled within 7 days upon receipt of requested documentation and we can tailor the insurance to your needs; per shipment or annually, whichever you prefer.

Still not sure?

Our FFL and Insurance team would be delighted to speak with you and to advise you in more detail what FFL means to you and your business.  We can give you an all-risk quote in minutes, no obligation to buy.

Simply send us an email on and we will revert to you within 24 hours.

More information on DSV’s T&Cs

More information on DSV’s all-risk insurance

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